Terms & Conditions | Palapai Thai

Terms & Conditions

  • Advanced booking is highly recommended to secure your preferred time and type of treatment.
  • Please check-in at reception 15 minutes prior to your scheduled appointment to avoid reduced treatment time. Arriving late will decrease your treatment time.
  • Subject to availability – appointments may be rescheduled with a minimum of twenty-four (24) hours cancellation notice.
  • A 100% cancellation fee will apply for no shows or any cancellation within less than twenty-four (24) hours from time of appointment.
  • Please complete our Guest Questionnaire prior to your treatment. This will help us to assist you in choosing the most suitable Treatment Program.
  • To maintain a relaxing environment, please don’t use electronic devices.
  • Please keep noise to a minimum.
  • Sexual advances, comments or innuendoes are not acceptable. The treatment will end, and be fully charged.
  • Children are not allowed to accompany clients.
  • Prices are subject to change.

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